Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,069 total


October 27, 2020

Good public relations and customer service.

Good public relations and customer service.

Insurer: Trupanion

By: Teresa

Useful
October 27, 2020

They have been really good to me

They have been really good to me

Insurer: Trupanion

By: Jocelyn

Useful
October 27, 2020

We had one of our dogs go through Lymphoma and because of Trupanion we were able to afford the chemo treatments and were blessed with almost 2 extra years with him.

We had one of our dogs go through Lymphoma, and because of Trupanion, we were able to afford the chemo treatments and were blessed with almost 2 extra years with him. The claims process was quick and easy, and we never had to worry about anything. We are so grateful to have had the coverage, and will never go without. It's also covered different surgeries as well. Thank you Trupanion!

Insurer: Trupanion

By:

Useful
October 27, 2020

Wonderful support for my pup!

Wonderful support for my pup!

Insurer: Trupanion

By: Diana

Useful
October 27, 2020

Because of your customer service.

Because of your customer service. Extremely informative.

Insurer: Trupanion

By: Mike

Useful
October 27, 2020

friendly empathetic competent

friendly, empathetic, competent

Insurer: Trupanion

By: Joanne

Useful
October 27, 2020

Great customer service.

Great customer service. However, a little too expensive.

Insurer: Trupanion

By:

Useful
October 27, 2020

I like your service

I like your service

Insurer: Trupanion

By: Vincent

Useful
October 27, 2020

I’ve been extremely satisfied with the service response time and knowledgeable employees

I’ve been extremely satisfied with the service, response time, and knowledgeable employees

Insurer: Trupanion

By: Roberta

Useful
October 27, 2020

Incredible customer service

Incredible customer service

Insurer: Trupanion

By: Kathleen

Useful

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