Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Trupanion--my 2nd best friend (after my
Always prompt, accurate, courteous in handling my claims!
Insurer: Trupanion
By: Patti
Patient in answering my questions
The agent was very helpful and patient in answering all of my questions and getting my policy started.
Insurer: AKC
By: Donna
Great Service
It is because everything I wanted to know about the Insurance, She could answer me, very friendly and very good service
Insurer: Trupanion Canada
By: Debbie
Very professional very quick on claims
Very professional, very quick on claims
Insurer: Trupanion Canada
By:
I have had only 100% positive interaction with everyone from Trupanion.
I have had only 100% positive interaction with everyone from Trupanion. I was thinking I might have to put my dog to sleep if we could not find relief for him that we could afford.
Insurer: Trupanion
By:
Tom
The rep helping me was AMAZING!! Super patient and thorough.
Insurer: Trupanion
By: Carlos
They have been great.
They have been great. Paid promptly when I had a claim. Great customer service
Insurer: Trupanion
By:
Great Pet Insurance
Because I think it¡¦s a great insurance and know someone personally that has used this insurance and they are very happy with it. The people are easy to talk to and very informative
Insurer: Trupanion Canada
By: Sandra
Trupanion claim service
fast, friendly, no issues service
Insurer: Trupanion Canada
By: David
For technical reasons I had a difficult time. But the person whom I phoned was very helpful and we finally got it figured out. There is no need for you to forward this to PetInsuranceReview.
For technical reasons, I had a difficult time. But the person whom I phoned was very helpful and we finally got it figured out. There is no need for you to forward this to PetInsuranceReview.
Insurer: Trupanion Canada
By: Mary