Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Simple and easy to start a claim
My vet office put the claim through for me and I immediately got a text that my claim was in review. Within 15 minutes my claim was reviewed and applied and I was able to pay what I owed to the vet and see how much was left on my deductible. So easy!
Insurer: Trupanion Canada
By: Arielle
My Experience
Operator was super friendly and helpful!!!!
Insurer: Trupanion Canada
By: Jan
Highly recommend this insurance. Well
No hassle just filled out the form, provided the billing. Week later my refund was paid to me. Great service
Insurer: Trupanion
By: Nancy
Thank yo
Personable and helpful.explained everything clearly and patiently
Insurer: Trupanion Canada
By: Tamara
Super easy to sign up and navigate. Also liked that I could hold off on finishing sign up until I had done some more research.
Super easy to sign up and navigate. Also liked that I could hold off on finishing sign up until I had done some more research.
Insurer: Trupanion Canada
By: Laura
Best
The agent Catherine Paledin was thorough and helpful.
Insurer: Trupanion Canada
By: Kathrine
The support and handling of the interaction with myself and my Veterinarian has been excellent when I have a question or a claim
The support and handling of the interaction with myself and my Veterinarian has been excellent when I have a question or a claim
Insurer: Trupanion Canada
By:
J
Whoever helped me was fantastic!!
Insurer: Trupanion Canada
By: Jennifer