Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Great attitude whe I spoke on the phone
Great attitude whe I spoke on the phone
Insurer: Trupanion
By:
Love Trupanion.
Trupanion is hands-down the best pet insurance company there is. Easy to use, quick response and reimbursement turn-around.
Insurer: Trupanion
By:
It would be beneficial if they reached out and asked for info rather than me having to engage in live chat and be ask for further details that they are seeking
It would be beneficial if they reached out and asked for info rather than me having to engage in live chat and be ask for further details that they are seeking
Insurer: Trupanion Canada
By:
Because my experience every time I have contacted your company has been a very good one.
Because my experience every time I have contacted your company has been a very good one.
Insurer: Trupanion
By:
Pet Insurance made easy!
easy to submit claim and money was swift to reach my account. No complaints, very good service
Insurer: Trupanion
By:
Friendly staff eager to help
Friendly staff eager to help
Insurer: Trupanion
By:
I chose this score because I have always had a very positive experience with Trupanion.
I chose this score because I have always had a very positive experience with Trupanion.
Insurer: Trupanion
By:
I've always been helped when I call Trupanion.
I've always been helped when I call Trupanion. They have great customer service folks.
Insurer: Trupanion
By: