Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Mary
Everything about the way trupanion handles claims is first class!! Everytime! I recommend trupanion to everyone for their pets and I tell my vets too! Thank you ! A very , very satisfied customer!
Insurer: Trupanion
By:
Tanya was very friendly and answered my question regarding claim form and invoice for my dog's recent visit to his Vet.
Tanya was very friendly and answered my question regarding claim form and invoice for my dog's recent visit to his Vet. Thank you for always providing great customer service!
Insurer: Trupanion
By:
Nice folks!
People were very friendly and helpful.
Insurer: Trupanion Canada
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Because I found Erin to be very helpful and extremely Kind at a very difficult time in my life
Because I found Erin to be very helpful and extremely Kind at a very difficult time in my life
Insurer: Trupanion
By:
Customer service is excellent.
Customer service is excellent. Great insurance!!
Insurer: Trupanion
By:
Easy to reach representatives with a pleasant helpful response.
Easy to reach representatives with a pleasant helpful response.
Insurer: Trupanion
By:
Great customer service
Great customer service
Insurer: Trupanion
By:
Great customer service!
Great customer service! Easy 10 minute phonemail that accomplished what was necessary for me.
Insurer: Trupanion
By:
I have been very happy with Trupanion service for the last two years that I have had Trupanion.
I have been very happy with Trupanion service for the last two years that I have had Trupanion. Every service rep that I have spoke to has been very helpful and very kind.
Insurer: Trupanion
By:
I’ve only interacted with trupanion reps 3 times and every time has been lovely and the representatives have always been respectful.
I’ve only interacted with trupanion reps 3 times, and every time has been lovely and the representatives have always been respectful.
Insurer: Trupanion
By: