Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Extremely knowledgeable efficient personable and not overpowering sales person. Bess F. was great in answering all our questions.
Extremely knowledgeable, efficient, personable and not overpowering sales person. Bess F. was great in answering all our questions.
Insurer: Trupanion
By:
Best pet insurance
Fast and courteous service
Insurer: Trupanion
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Trupanion made it easy!
Fast and easy to file claims and quickly and efficiently handled. Thank you.
Insurer: Trupanion
By:
Love Trupanion!
Very professional and prompt responses to questions; enrollment was painless and supportive; the website is very easy to navigate; so far service has been outstanding!
Insurer: Trupanion Canada
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Great service!
Claims submittals are done quickly and the Trupanion representatives are extremely helpful.
Insurer: Trupanion
By:
A pleasure to work with
customer service and user friendly
Insurer: Trupanion
By:
Customer service is excellent
Customer service is excellent
Insurer: Trupanion
By:
Everyone was very attentive and friendly.
Everyone was very attentive and friendly. Once I figured out the correct process everything as responded to and processed quickly.
Insurer: Trupanion
By:
Best plan you can buy
Excellent as always, thank you
Insurer: Trupanion
By:
I have enjoyed the responsiveness of the chat function but I will hold off on actually recommending Trupanion until I see that they reimburse me for my claim.
I have enjoyed the responsiveness of the chat function but I will hold off on actually recommending Trupanion until I see that they reimburse me for my claim.
Insurer: Trupanion
By: