Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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It’s great having the assurance that trupanion is there to help with your pets health bills.
Very helpful on the phone if you don’t understand something.
Insurer: Trupanion
By: Frances
Extremely knowledgeable efficient personable and not overpowering sales person. Bess F. was great in answering all our questions.
Extremely knowledgeable, efficient, personable and not overpowering sales person. Bess F. was great in answering all our questions.
Insurer: Trupanion
By:
Best pet insurance
Fast and courteous service
Insurer: Trupanion
By:
Trupanion made it easy!
Fast and easy to file claims and quickly and efficiently handled. Thank you.
Insurer: Trupanion
By:
Love Trupanion!
Very professional and prompt responses to questions; enrollment was painless and supportive; the website is very easy to navigate; so far service has been outstanding!
Insurer: Trupanion Canada
By:
Great service!
Claims submittals are done quickly and the Trupanion representatives are extremely helpful.
Insurer: Trupanion
By:
A pleasure to work with
customer service and user friendly
Insurer: Trupanion
By:
Customer service is excellent
Customer service is excellent
Insurer: Trupanion
By: