Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Signing up and updating info via Customer Service has been seamless.
Signing up and updating info via Customer Service has been seamless.
Insurer: Trupanion
By:
Great enrollment process
After the experience I had with your competition they never called me back to answer a question. The enrollment was great and all my questions answered.
Insurer: Trupanion
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Get Your Companion Trupanion!
Agents were very understanding & helpful! Turnaround time was quicker than I expected!
Insurer: Trupanion
By:
Excellent customer service.
Excellent customer service..!
Insurer: Trupanion
By:
Great all the way around!
Great experience and conversation
Insurer: Trupanion
By:
Claim
Great help. I was unsure of how the process was. They talked me through it and kept me updated on how things were going.
Insurer: Trupanion
By:
Patrick was very kind patient and helpful
Patrick was very kind patient and helpful
Insurer: Trupanion
By:
Excellent experience all around!
Process is easy and simple to file a claim online. The best part is the turnaround time for the claim to be processed is very quick. Very impressed and pleased with the services. Will never be without Trupanion pet insurance, it’s affordable and it has been there when we needed it. Highly recommend other pet owners take advantage of these services. Customer service is also very helpful wheneve4 we’ve called.
Insurer: Trupanion
By:
Great customer service!
Quick response and provided updates as the process was moving along.
Insurer: Trupanion
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Associates have always been very helpful and kind.
Associates have always been very helpful and kind.They are very familiar with the rules and regulations and provide answers easily and quickly.
Insurer: Trupanion Canada
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