Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,069 total


February 01, 2021

My best experience

Fast service

Insurer: Trupanion

By:

Useful
February 01, 2021

I like the benefits price and you are always very helpful when I have a question.

I like the benefits, price and you are always very helpful when I have a question.

Insurer: Trupanion

By:

Useful
February 01, 2021

very helpful and empathetic

very helpful and empathetic

Insurer: Trupanion

By:

Useful
February 01, 2021

Very helpful person regarding my question.

Very helpful person regarding my question.

Insurer: Trupanion

By:

Useful
February 01, 2021

Very helpfull and courteous

Very helpfull and courteous

Insurer: Trupanion

By:

Useful
February 01, 2021

Great Communication from Trupanion.

Every time I called I was connected with someone right away, every polite and willing to help. Things that were not covered were outlined properly. I am sure there are cheaper options out there, but the service itself is priceless.

Insurer: Trupanion Canada

By:

Useful
February 01, 2021

Very polite and informed

Very polite and informed

Insurer: Trupanion Canada

By:

Useful
February 01, 2021

Awesome no hassle pet insurance.

Absolutely don't ever want to be without Trupanion on my side! Andy is the first dog I've EVER had with ongoing health concerns that require daily medications and frequent monitoring to keep his quality of life excellent. His claims are always handled quickly and accurately.

Insurer: Trupanion

By:

Useful
February 01, 2021

Always excellent service

Always excellent service

Insurer: Trupanion

By:

Useful
February 01, 2021

Always helpful and very detailed in helping a senior citizen understand the process of submitting a claim

Always helpful and very detailed in helping a senior citizen understand the process of submitting a claim

Insurer: Trupanion

By:

Useful

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