Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Great insurance
I called with questions for my daughter's new puppy she was very helpful and I always recommend trupanion to anybody I meet
Insurer: Trupanion
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Fast responses and clear communication
The response to my claim was seamless. The vet initiated it. The communication was quick and precise. Only complaint is the increase in rates.
Insurer: Trupanion
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Greatfull
Customer service is efficient polite and sincere
Insurer: Trupanion
By:
My Cali has been enrolled in Trupanion for the last 8 years.
My Cali has been enrolled in Trupanion for the last 8 years. The website is easy to navigate, filing claims has never been easier and the customer service is excellent. I have never had an issue with any aspect of my Cali's healthcare needs with Trupanion.
Insurer: Trupanion
By:
New pup insurance
Kind staff working. Clear explanations
Insurer: Trupanion
By:
Great Service
As always, the response was quick and the tone of communication was always sympathetic and kind.
Insurer: Trupanion Canada
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Bell's Insurance
Because the woman I worked, DIANE KENNEDY SALES SPECIALIST T 888.612.1138 xtn. 4189 | F 866.405.4536, with to decide on choosing trupanion was extremely helpful.
Insurer: Trupanion
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