Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Friendly & informative customer service
Your rep was so friendly and accommodating! He examined my policy and made sure that I had the coverage prior to a procedure; and also gave guidance on how to categorize it for future reference.
Insurer: Trupanion
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Reliably helpful
My most recent experience filing a claim, like all of my others, has been easy and quick, and I am very grateful to have chosen Trupanion when my cats were kittens so long ago. Thank you for always covering what you promise to cover. I appreciate being able to count on you when things go wrong with my pets.
Insurer: Trupanion
By:
Strong Recomendation for Trupanion.
Clear communiation, response immediately, easy to fill out request, and was done quickly. Staff at trupanion have always been knowledgeable and helpful on phone too.
Insurer: Trupanion
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Super Easy Claims Process
I've always loved how easy it is to submit claims with Trupanion and their prompt reply. Thank you!
Insurer: Trupanion
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Professional easy to talk to & also convenient to reach by phone when necessary
Professional, easy to talk to , & also convenient to reach by phone when necessary,
Insurer: Trupanion Canada
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So fast and so easy
So fast and so easy
Insurer: Trupanion Canada
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straightforward and uncomplicated
I had excellent service from the representative and the enrolment was easy and uncomplicated. The plan is simple to understand.
Insurer: Trupanion Canada
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5 Star Review!
It was very user-friendly and they honored their agreement for what was covered and have refunded me the amounts owed back to me. Highly recommend them!
Insurer: Trupanion
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