Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,069 total


Verified February 17, 2021

Trupanion rocks: efficient in processing claim (less than a day) and warm support and service.

Trupanion does what you pay them to do and does it efficiently and speedily- love it.

Insurer: Trupanion

By: Kathy

Useful
February 17, 2021

Everyone I’ve ever spoken to is excellent and caring

Everyone I’ve ever spoken to is excellent and caring

Insurer: Trupanion

By:

Useful
February 17, 2021

First thing you should get your Puppy

Based on how much Trupanion has helped me and my boys, I recommend you to anyone with a pet. Claims are always easy, fair, and clear.

Insurer: Trupanion

By:

Useful
February 17, 2021

Great!

Very helpful and fast!

Insurer: Trupanion

By:

Useful
February 17, 2021

Nobody does it better than Trupanion

Your company paid the hospital as soon as they submitted my bill Great service and no waiting for my check??

Insurer: Trupanion

By:

Useful
February 17, 2021

Great new app

The app is so easy to use! Love it!

Insurer: Trupanion Canada

By:

Useful
February 17, 2021

Great service

It was painless, fast, and the app made it really easy to file my claim. Great service!

Insurer: Trupanion Canada

By:

Useful
February 17, 2021

Such an easy claim experience!

So incredibly easy! I would highly recommend Trupanion!

Insurer: Trupanion Canada

By:

Useful
February 17, 2021

Amazing Pet Insurance

Trupanion is an amazing company. The people are friendly, professional, knowledgeable and extremely helpful. They also promptly process claims, and I wouldn't consider using anyone else for pet insurance.

Insurer: Trupanion

By:

Useful
February 17, 2021

Coco's care

Handled is speedy manner. Filing was done rapidly and resolution equally fast. Thank you for your extremely beneficial services.

Insurer: Trupanion

By:

Useful

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