Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Everyone I’ve ever spoken to is excellent and caring
Everyone I’ve ever spoken to is excellent and caring
Insurer: Trupanion
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First thing you should get your Puppy
Based on how much Trupanion has helped me and my boys, I recommend you to anyone with a pet. Claims are always easy, fair, and clear.
Insurer: Trupanion
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Nobody does it better than Trupanion
Your company paid the hospital as soon as they submitted my bill Great service and no waiting for my check??
Insurer: Trupanion
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Great new app
The app is so easy to use! Love it!
Insurer: Trupanion Canada
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Great service
It was painless, fast, and the app made it really easy to file my claim. Great service!
Insurer: Trupanion Canada
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Such an easy claim experience!
So incredibly easy! I would highly recommend Trupanion!
Insurer: Trupanion Canada
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Amazing Pet Insurance
Trupanion is an amazing company. The people are friendly, professional, knowledgeable and extremely helpful. They also promptly process claims, and I wouldn't consider using anyone else for pet insurance.
Insurer: Trupanion
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Coco's care
Handled is speedy manner. Filing was done rapidly and resolution equally fast. Thank you for your extremely beneficial services.
Insurer: Trupanion
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Easy Claim Process
This was my first time submitting a claim, when doing so I was not sure of the process. I called trupanion and they walked me through the whole process. After submitting my first claim to process it took roughly 2 weeks before being approved. At which point I was emailed with the amount that would be sent back to me.
Insurer: Trupanion
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