Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Every interaction and experience with the Trupanion team exceeds expectations.
Every interaction and experience with the Trupanion team exceeds expectations. They are exceptional! If a rating higher than a 10 was available, I would happily give it.
Insurer: Trupanion
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Good service quick payment on claims.
Good service, quick payment on claims. Would have been a 10 but you do not have my dog’s breed as an option on your site! Deutsch Drahthaar! Closest you have is German Wirehaired Pointer, but they are different.
Insurer: Trupanion
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Good support and follow through
Good support and follow through
Insurer: Trupanion
By:
Quick service and very friendly and helpful
Quick service and very friendly and helpful
Insurer: Trupanion
By:
Super easy to work with.
Super easy to work with. Great communication skills.
Insurer: Trupanion
By:
The young lady who helped me rearrange my monthly payment source after the debit card I had been hacked and canceled was pleasant knowledgeable and efficient.
The young lady who helped me rearrange my monthly payment source after the debit card I had been hacked and canceled was pleasant, knowledgeable and efficient. I really wish my home and auto insurer had these kind of folks working for them.
Insurer: Trupanion
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Very good customer service
Very good customer service
Insurer: Trupanion
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Very responsive great coverage and caring customer service.
Very responsive, great coverage and caring customer service.
Insurer: Trupanion
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Always friendly and helpful always find a solution
Always friendly and helpful always find a solution
Insurer: Trupanion Canada
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