Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Great service.
Great service. What more can I say?
Insurer: Trupanion
By:
Easy to work with and someone is always available to answer questions.
Easy to work with and someone is always available to answer questions.
Insurer: Trupanion
By:
Efficient empathetic caring responses
Efficient empathetic caring responses
Insurer: Trupanion
By:
Everyone is so helpful.
Everyone is so helpful. Medical claims are paid and great. Sometimes expenses seem high but Trupanion is available to help. Definitely will recommend and have recommended Trupanion to my neighbors.
Insurer: Trupanion
By:
Great info and easy explanation.
Great info and easy explanation. Friendly and courteous
Insurer: Trupanion
By:
Never received such great service!
Never received such great service! I never have to spend much time on the phone and Kelly made the experience a breeze.
Insurer: Trupanion
By:
new puppy mother
easy and efficient...answered all my questions
Insurer: Trupanion
By:
nice person that i talked to and very helpfull
nice person that i talked to and very helpfull
Insurer: Trupanion
By:
Reassuring security
Reliable and accommodating
Insurer: Trupanion
By:
Responds quickly
I have had many claims and each and every one of them was taken care of in a timely matter. I am so glad I got Trupanion when my dog was young as she has had many health issues that would have broken the bank.Thank you Trupanion, for such efficient service.
Insurer: Trupanion
By: