Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Although I have not had a claim approved yet as I just submitted my first one I have found each and every person I have spoken to very helpful regarding what I have called for!
Although I have not had a claim approved yet as I just submitted my first one, I have found each and every person I have spoken to very helpful regarding what I have called for!
Insurer: Trupanion Canada
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I have recommended Trupanion to many of my friends and family members.
I have recommended Trupanion to many of my friends and family members. The advisors are always very helpful and supportive. I would never have a pet that is not insured by Trupanion.
Insurer: Trupanion Canada
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I have searched for pet insurance for the past 2 months and this is by far the best coverage plan i have seen plus extremely helpful any quick customer service
I have searched for pet insurance for the past 2 months and this is by far the best coverage plan i have seen plus extremely helpful any quick customer service
Insurer: Trupanion Canada
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Good first experience
The advisors I spoke to were friendly and the signup was extremely quick and painless.
Insurer: Trupanion Canada
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The customer service is fantastic The best thing we ever did for our Lucy is join Trupanion we have peace of mind ??
The customer service is fantastic The best thing we ever did for our Lucy is join Trupanion, we have peace of mind ??
Insurer: Trupanion Canada
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The staff are so helpful the policy and terms are great.
The staff are so helpful, the policy and terms are great. Great service all around
Insurer: Trupanion Canada
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Trupanion is an excellent insurance company for pets !
Trupanion is an excellent insurance company for pets ! Great service and always very helpful and reimbursement is always efficient I highly recommend them over any other insurance for pets in Canada !
Insurer: Trupanion Canada
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Easypeasy
Trupanion is very easy to work with, either submitting invoices straight from the vets office, or logging in to your account online. No issues.
Insurer: Trupanion Canada
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