Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
76,968 total
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I have had MetLife pet insurance for 3 years
I have had MetLife pet insurance for three years for 1 dog and 2 cats and I have never been disappointed! Submitting claims is easy. Even if you do not have all the info, they will contact your vet and ask for all necessary paperwork. After all is approved they send the money right into your account.
Insurer: MetLife
By: Heather
When I lost Skylar they were very…
When I lost Skylar they were very sympathetic and helped me file my claims.
Insurer: MetLife
By: Dewayne
All my questions and concerns were…
All my questions and concerns were answered with so much care and efficiency! Patient and helpful. Appreciate the care and happy to continue service
Insurer: Fetch
By: Iri
Fast turnaround of payment
Fast turnaround of payment. New payment straight to the vet. Always helpful and kind K
Insurer: Pumpkin
By: Jua
Very pleased with your timely response…
Very pleased with your timely response to the claim I put in for my fur baby. So happy I chose Fetch Pet Insurance.
Insurer: Fetch
By: Lenore
Very thankful for pests best
I couldn’t ask for a better pet insurance than Pets Best . Very adorable, very reliable and a reasonable amount of time for the claim to get approved .
Fast and superior service
Fast and superior service. Recommend highly! Thanks again
Insurer: Trupanion
By: Douglas Aden
Healthy Paws covers mostly all of my…
Healthy Paws covers mostly all of my expenses and they reimburse very quickly. Dealing with a sick pet is hard enough, but knowing I can count on Healthy Paws is a big plus.
Insurer: Healthy Paws
By: Mindy
My 3 weens
With 3 dogs it was important for us to be covered! SPOT has been so helpful and easy to use. Their response time is so fast, the app is simple to navigate and easy to file claims. We are thankful to have chosen SPOT especially for our oldest guy who has been diagnosed with arthritis.
Insurer: Spot
By: April Jacobson
Very friendly and helpful advice
Very friendly and helpful advice. After calling around several companies I got the best rate from Sonnet
Insurer: Sonnet
By: Tia DeBenedictis