Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,069 total


April 10, 2021

Happy customer!!

Couldn’t have been better!! Thank you!!

Insurer: Trupanion

By:

Useful
April 10, 2021

Great customer service!

Great customer service!

Insurer: Trupanion

By:

Useful
April 10, 2021

Awesome!

You were there when we needed you most, thank you!

Insurer: Trupanion

By:

Useful
April 10, 2021

Reliable and Trustworthy

Always extremely efficient process, claims are approved in just moments and communication from Trupanion is amazing! Thank you

Insurer: Trupanion Canada

By:

Useful
April 10, 2021

pet insjurance

I was cut off during the session and had to call back again.

Insurer: Trupanion Canada

By:

Useful
April 10, 2021

Jackie

It was all good and quick and registered without pressure

Insurer: Trupanion Canada

By:

Useful
April 10, 2021

Jason was super friendly and informative

Jason was super friendly and informative

Insurer: Trupanion

By:

Useful
April 10, 2021

Natalie was great and answered all my questions

Natalie was great and answered all my questions

Insurer: Trupanion

By:

Useful
April 10, 2021

Trupanion has never disappointed me in all 10 years I’ve been a consumer.

Trupanion has never disappointed me in all 10 years I’ve been a consumer.

Insurer: Trupanion

By:

Useful
April 10, 2021

Sign up experience

Easy, clear, good service and follow up. All good so far!

Insurer: Trupanion Canada

By:

Useful

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