Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,069 total

Other Categories

Payment Experience 15,064

Claim Coverage 64,778

Customer Service 77,069

Price Satisfaction 23,527

Other 15,656

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34741 - 34750 of 77069 results

Verified April 10, 2021

Best decision ever!

Best decision ever made to get pet insurance! Hoped that I never needed to use it. That was true for a while and a little over 2 1/2 years into it, my Frenchie mix suffered a herniated disc. Fortunately, with insurance he was able to get surgery and continues with bi weekly rehab visits without the stress of the financial impacts that the family would have had. Trupanion was and continues to be super easy to assist with the initial incident, reassuring throughout the process and continuing with the submission of claims as incurred. I recommend pet insurance through Trupanion to everyone. Hoping you never have to utilize it but having the peace of mind to know that I was able to get the best care for my dog.

Insurer: Trupanion

By: Lisa

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