Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
Other Categories
It has come recommended by every vet I've spoken with and the customer service has been lovely.
It has come recommended by every vet I've spoken with, and the customer service has been lovely.
Insurer: Trupanion
By:
Insurance for First Family Puppy
The customer service rep was extremely knowledgeable about dogs and the dog brand, Rottweiler; he knew all about the type of possible future issues that could arise later and how much insurance I would need 'just in case'. Thanks for this type of connection, Matt
Insurer: Trupanion
By:
Happily insured by Trupanion
The representative that I spoke with- Rick was very knowledgeable and answered all my questions about pet insurance. My daughter also has Trupanion insurance for her dog and speaks very highly of Trupanion pet insurance.
Insurer: Trupanion
By:
Fast, efficient and worth the insurance
You are a great company!
Insurer: Trupanion Canada
By:
Thank god I had trupanion!!
Always excellent service, I had a 5 month old puppy that was bitten in the face broken jaw, it was horrible!! Between my vet and trupanion you mage it easy and less stressful ??My puppy is doing great! Thank you!
Insurer: Trupanion
By:
I ?? Trupanion
Every call I make is pleasant, my claim was paid faster than I thought!
Insurer: Trupanion
By:
TRUTH-panion
Excellent, I wish human health insurance would be as honest and reliable as Trupanion!
Insurer: Trupanion
By: