Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Friendly professional service
Friendly professional service
Insurer: Trupanion
By:
Top of the Line Service
Rapid response, very friendly.
Insurer: Trupanion
By:
Representative was professional friendly and knowledgeable.
Representative was professional, friendly and knowledgeable.
Insurer: Trupanion
By:
What a wonderful experience!
Sterling Snow was articulate, kind, knowledgeable and upbeat. He took the time to answer my questions and provide me with an enjoyable enrollment, and made me feel confident in my pets new coverage choices.
Insurer: Trupanion
By:
Excellent coverage arrived fast!
Thank you for the fast response during a stressful time .
Insurer: Trupanion
By:
Because every time I call I receive an answer immediately without having to speak and frustrated talking into a computer and I also enjoy the very friendly conversations we have the staff are great.
Because every time I call I receive an answer immediately, without having to speak and frustrated talking into a computer, and I also enjoy the very friendly conversations we have, the staff are great.
Insurer: Trupanion Canada
By:
Exceptional Customer service
excellent customer service. Nice to hear a friendly voice.
Insurer: Trupanion Canada
By:
Awesome service
Excellent customer service. Very knowledgeable and friendly also extremely helpful.
Insurer: Trupanion Canada
By: