Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
Other Categories
Your customer service is fantastic .
Your customer service is fantastic . Reviewing the policy’s. All answers fulfilled
Insurer: Trupanion Canada
By:
Ari was helpful and very kind!
Ari was helpful and very kind!
Insurer: Trupanion
By:
Because every time I call or submit a claim I get great service.
Because every time I call or submit a claim, I get great service.
Insurer: Trupanion
By:
Because of the practical advice rapid problem solving and professionalism of the staff members.
Because of the practical advice, rapid problem solving and professionalism of the staff members.
Insurer: Trupanion
By:
Because of their expertise and kindness.
Because of their expertise and kindness. She was patient, as she responder to my questions.
Insurer: Trupanion
By:
My credit card had been used fraudulently so I had to cancel it and get a new card.
My credit card had been used fraudulently so I had to cancel it and get a new card. This has been embarrassing to contact merchants who charge my monthly payments to. He was very understanding of my problem and Quick to help me correct it.
Insurer: Trupanion
By:
The young lady that help me was very professional and helpful.
The young lady that help me was very professional and helpful. Made it very easy to change the account information.
Insurer: Trupanion
By:
Have had good experiences dealing with Trupanion
Have had good experiences dealing with Trupanion
Insurer: Trupanion Canada
By:
Trupanion was amazing while our pup spent 5 days in the emergency hospital.
Trupanion was amazing while our pup spent 5 days in the emergency hospital. They were so kind and patient. They arranged everything with the hospital and we only had to pay our portion of the bill. What a relief at a very stressful time. Everyone we spoke to was amazing!
Insurer: Trupanion Canada
By: