Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Great service from very friendly people!
Great service from very friendly people!!
Insurer: Trupanion
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Claims are easy to submit
It was easy & convenient to submit my claim online. The response was very quick, the communication excellent.
Insurer: Trupanion
By:
Submission page needs tweaked
Submitting the claim was fairly easy. Had some issues with the website not fitting on my iPhone screen but I eventually figured out how to see everything I needed to fill out.
Insurer: Trupanion
By:
the best customer service
the best customer service
Insurer: Trupanion
By:
Trupanion!13 years of excellent service!
excellent service both via email and on phone. I've been with Trupanion for 13 years and have had at least a dozen friends sign up based on my recommendations. Can't say enough good things about Trupanion.
Insurer: Trupanion Canada
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Great service with Trupanion
Trupanion was very helpful and supportive and processed my claim in a few days
Insurer: Trupanion Canada
By:
Excellent service
Fast and easy reimbursement with excellent communication.
Insurer: Trupanion
By: