Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Great Pleasure
It has been nothing but shear pleasure working with trupanion. Every time I have to submit a claim it has been with such ease and no hassle. Would highly recommend Trupanion
Insurer: Trupanion
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“Grateful and Thankful”????
If it weren’t for Trupanion, I would be in a financial ruin as they saved my Rio’s life and covered 97% of his expenses for surgeries in relationship to his Cancer that I could not afford at the time when this company first arose. I have been using them ever since with my new Cane Corso, “Zeus” in LA and I can sleep easier at night knowing they have my back as they have helped him with numerous issues also. Nothing but positive things to say.
Insurer: Trupanion
By:
Highly recommend!
Compassionate and kind customer service. Super easy and very fast claims processing. You guys are the best. Have already recommended!
Insurer: Trupanion
By:
Great pet insurance.
I have had a good experience . I fax my claims and have check within the week. Customer service is very friendly and helpful .
Insurer: Trupanion
By:
Prompt attention to claims.
Prompt attention to claims.
Insurer: Trupanion
By:
So far helpful customer service waiting to see if coverage is actually supportive after claim submitted
So far helpful customer service, waiting to see if coverage is actually supportive after claim submitted
Insurer: Trupanion
By:
Trupanion loves your pets
The level of service we received was excellent! I will use Trupanion for all my pet insurance needs. Thanks for everything!
Insurer: Trupanion
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Trpanion is very helpful and to the point.
Trpanion is very helpful and to the point. Concern about your pet .
Insurer: Trupanion
By:
The best claims service I’ve ever had!
The claims experience with this company is second to none. The most hassle free. Smooth and extremely quick service. I love Trupanion!
Insurer: Trupanion Canada
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All of my claims have been dealt with in good time and in a pleasant manner
All of my claims have been dealt with in good time and in a pleasant manner
Insurer: Trupanion Canada
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