Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
Other Categories
Trupanion is the best Pet Insurance you can buy!!
We purchased Trupanion when Dakota was just a puppy. 12+ years of Dakota's life so far, Trupanion has been with us all the way. Never thinking anything will happen to her, we went ahead with her policy. As time went by accidents happened, medication required and ongoing conditions continue. Trupanion is the only Insurance Company that doesn't have fine print, you know exactly what is covered. They receive the claim from our Vet, notify us that they received it and let you know when it's complete. Usually within a day. Right away, they deposit the funds. They couldn't be a better Co. to work with. Never any hassles!! Thank you Trupanion for all your support with Dakota's Hip Replacement, Torn ACL and ongoing coverage for allergies etc.
Insurer: Trupanion
By: Mary
Trupanion is the best Pet Insurance you can buy!!
We purchased Trupanion when Dakota was just a puppy. 12+ years of Dakota's life so far, Trupanion has been with us all the way. Never thinking anything will happen to her, we went ahead with her policy. As time went by accidents happened, medication required and ongoing conditions continue. Trupanion is the only Insurance Company that doesn't have fine print, you know exactly what is covered. They receive the claim from our Vet, notify us that they received it and let you know when it's complete. Usually within a day. Right away, they deposit the funds. They couldn't be a better Co. to work with. Never any hassles!! Thank you Trupanion for all your support with Dakota's Hip Replacement, Torn ACL and ongoing coverage for allergies etc.
Insurer: Trupanion
By: Mary
Trupanion is the best Pet Insurance you can buy!!
We purchased Trupanion when Dakota was just a puppy. 12+ years of Dakota's life so far, Trupanion has been with us all the way. Never thinking anything will happen to her, we went ahead with her policy. As time went by accidents happened, medication required and ongoing conditions continue. Trupanion is the only Insurance Company that doesn't have fine print, you know exactly what is covered. They receive the claim from our Vet, notify us that they received it and let you know when it's complete. Usually within a day. Right away, they deposit the funds. They couldn't be a better Co. to work with. Never any hassles!! Thank you Trupanion for all your support with Dakota's Hip Replacement, Torn ACL and ongoing coverage for allergies etc.
Insurer: Trupanion
By: Mary
Your customer service is fantastic .
Your customer service is fantastic . Reviewing the policy’s. All answers fulfilled
Insurer: Trupanion Canada
By:
Ari was helpful and very kind!
Ari was helpful and very kind!
Insurer: Trupanion
By:
Because every time I call or submit a claim I get great service.
Because every time I call or submit a claim, I get great service.
Insurer: Trupanion
By:
Because of the practical advice rapid problem solving and professionalism of the staff members.
Because of the practical advice, rapid problem solving and professionalism of the staff members.
Insurer: Trupanion
By:
Because of their expertise and kindness.
Because of their expertise and kindness. She was patient, as she responder to my questions.
Insurer: Trupanion
By:
My credit card had been used fraudulently so I had to cancel it and get a new card.
My credit card had been used fraudulently so I had to cancel it and get a new card. This has been embarrassing to contact merchants who charge my monthly payments to. He was very understanding of my problem and Quick to help me correct it.
Insurer: Trupanion
By: