Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
Other Categories
Friendly informative
Friendly informative
Insurer: Trupanion
By:
Trupanion is Great!
We love Trupanion! It is easy to file a claim. The response time is very fast, and if our claim qualifies, the check comes in the mail within the week. Very easy to use!
Insurer: Trupanion
By:
They were very accomodating.
They were very accomodating.
Insurer: Trupanion Canada
By:
Easy process
Always a seamless experience with instant and timely communication and prompt payment. Thank you.
Insurer: Trupanion
By:
ALWAYS responsive to questions.
ALWAYS responsive to questions. ALWAYS helpful.
Insurer: Trupanion
By:
Best pet insurance you can get
Every time my cats have been in need of Vetrinary care Truepanion was there to help. No matter if it was sudden or a pre-approval request they have always responded quickly.
Insurer: Trupanion
By:
I got my question answered in a clear and concise manner.
I got my question answered in a clear and concise manner.
Insurer: Trupanion
By:
Great pet insurance!
I have already recommended Trupanion to many co-workers and friends.
Insurer: Trupanion
By:
I have had positive experiences both when signing up for coverage and when I wanted to make a change.
I have had positive experiences both when signing up for coverage and when I wanted to make a change. The representative was most helpful.
Insurer: Trupanion
By: