Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
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Easy to work with from pre-approval to completion of the claim.
Easy to work with from pre-approval to completion of the claim. Very friendly and seemed to genuinely care.
Insurer: Trupanion
By:
Excellent support during this very troubling time.
Excellent support during this very troubling time. Couldn’t ask for more.
Insurer: Trupanion
By:
It is my first time having my puppy at the emergency and the customer service representatives are being incredibly supportive helping me with the process.
It is my first time having my puppy at the emergency, and the customer service representatives are being incredibly supportive helping me with the process.
Insurer: Trupanion Canada
By:
Always excellent service and concern regarding mypet
Always excellent service and concern regarding mypet
Insurer: Trupanion
By:
Both my daughter and I have Trupanion as our insurance provider for our pets and we appreciate their involvement and support when needed.
Both my daughter and I have Trupanion as our insurance provider for our pets and we appreciate their involvement and support when needed.
Insurer: Trupanion
By:
Courteous concerned and helpful
Courteous, concerned and helpful
Insurer: Trupanion
By:
Ease of use.
Ease of use. Friendly and helpful!
Insurer: Trupanion
By:
Friendly an very professional
Friendly an very professional
Insurer: Trupanion
By: