Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,058 total


Verified July 20, 2021

Amazing customer service

Amber was sooooo nice!!

Insurer: Trupanion Canada

By:

Useful
Verified July 20, 2021

Lynne was great and really helpful!

Lynne was great and really helpful! She answered my question right away and made me feel really confident in my choice of Trupanion as my puppy's insurance company

Insurer: Trupanion Canada

By:

Useful
Verified July 20, 2021

Trupanion had been nothing but great for me and my dogs

Trupanion had been nothing but great for me and my dogs

Insurer: Trupanion Canada

By:

Useful
Verified July 20, 2021

Because staff are very sympathetic patient with distraught pet-parents and very well-informed on policies & procedures

Because staff are very sympathetic, patient with distraught pet-parents, and very well-informed on policies & procedures

Insurer: Trupanion

By:

Useful
Verified July 20, 2021

extremely helpful people and really great (and FAST) coverage.

extremely helpful people and really great (and FAST) coverage.

Insurer: Trupanion

By:

Useful
Verified July 20, 2021

Great experience!!

Friendly and professional representative Quick turn around

Insurer: Trupanion

By:

Useful
Verified July 20, 2021

great service

great service

Insurer: Trupanion

By:

Useful
Verified July 20, 2021

great service

great service

Insurer: Trupanion

By:

Useful
Verified July 20, 2021

Kat was super helpful!

Kat was super helpful!

Insurer: Trupanion

By:

Useful
Verified July 20, 2021

Kat was very efficient and helpful

Kat was very efficient and helpful

Insurer: Trupanion

By:

Useful

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