Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,058 total


Verified July 23, 2021

Always comfortable and helpful customer service.

Always comfortable and helpful customer service.

Insurer: Trupanion

By:

Useful
Verified July 23, 2021

Always kind professional and helpful

Always kind, professional and helpful

Insurer: Trupanion

By:

Useful
Verified July 23, 2021

5 stars every time!

Always professional, always expeditious, and on point with every interaction. Thank you very much!

Insurer: Trupanion

By:

Useful
Verified July 23, 2021

Customer service is amazing

Customer service is amazing

Insurer: Trupanion

By:

Useful
Verified July 23, 2021

Each time I've talked to a Trupanion team member they have been very helpful polite & have answered my questions thoroughly.

Each time I've talked to a Trupanion team member they have been very helpful, polite & have answered my questions thoroughly.

Insurer: Trupanion

By:

Useful
Verified July 23, 2021

Excellent customer service & straight forward answers to my questions.

Excellent customer service & straight forward answers to my questions.

Insurer: Trupanion

By:

Useful
Verified July 23, 2021

Amazing company!

Fast great service

Insurer: Trupanion

By:

Useful
Verified July 23, 2021

Customer service

Friendly pleasant and efficient help with my questions.

Insurer: Trupanion

By:

Useful
Verified July 23, 2021

Good pleasant service

Good pleasant service

Insurer: Trupanion

By:

Useful
Verified July 23, 2021

Great customer service.

Great customer service. Don’t have to wait on phone to get someone to answer

Insurer: Trupanion

By:

Useful

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