Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
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Excellent service.
Excellent service.
Insurer: Trupanion
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Extremely helpful representative and very pleasant
Extremely helpful representative and very pleasant
Insurer: Trupanion
By:
The best!
Friendly, patient, knowledgeable, helpful, what more can you ask for? Trupanion forever!
Insurer: Trupanion
By:
It’s always been a good experience for me.
It’s always been a good experience for me.
Insurer: Trupanion
By:
Thank you Owen in Seattle and Trupanion!
Spoke with Owen at Trupanion who answered all of my questions and helped me download your app. He explained how to upload claims. I am more than satisfied with Trupanion and the ease of submitting claims. Most of all, I appreciate Owen from Seattle, Washington for his kindness when I was worried about Korra’s health issues and calling to understand Trupanion’s process. He is a wonderful reflection and representation of your company.
Insurer: Trupanion
By:
Customer Service Extraordinaire
The lady helping me register was very kind and even more helpful! She answered all the questions I had and was very excited to welcome my puppy to the program. Had it not been for her, I may not have signed up as I was on the fence of doing it. Her knowledge of the product really sealed the deal for me!
Insurer: Trupanion
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You are always there for me and my fur family and sincerely care about us.
You are always there for me and my fur family and sincerely care about us. You get it! Thank you
Insurer: Trupanion
By:
Helping me protect my service dog.
After being let down by another insurance company, I’m glad I was able to get all my information in so quickly.
Insurer: Trupanion Canada
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