Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
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Always a pleasure speaking with the operator.
Always a pleasure speaking with the operator.
Insurer: Trupanion
By:
Always feels welcoming like talking to a knowledgeable friend
Always feels welcoming like talking to a knowledgeable friend
Insurer: Trupanion
By:
Answered my questions.
Answered my questions. Submitted claim and is being reviewed in prompt manner.
Insurer: Trupanion
By:
Because everyone is very helpful and I have a few friends that have had to make claims and had good experiences
Because everyone is very helpful and I have a few friends that have had to make claims and had good experiences
Insurer: Trupanion
By:
Because the policy is easy to understand and the customer service is great.
Because the policy is easy to understand and the customer service is great.
Insurer: Trupanion
By:
Yay Brian Sable
Brian Sable was kind, caring, patient and well informed with a sense of humor. We contacted 3 other pet insurance companies, but went with TP just due to Brian’s positive attitude and knowledge Kudos Brian!!
Insurer: Trupanion
By:
Emily had some of the best customer service I have encountered in a long time.
Emily had some of the best customer service I have encountered in a long time. Give her a raise.
Insurer: Trupanion
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Excellent support.
Excellent support. Quick, seamless and so friendly.
Insurer: Trupanion
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