Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
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A very pleasant experience.
A very pleasant experience.
Insurer: Trupanion
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All my questions were answered properly.
All my questions were answered properly. Very ethical
Insurer: Trupanion
By:
Every time I pick up the phone to speak with someone at Trupanion they exude wonderful courtesy support and love over Tuco!
Every time I pick up the phone to speak with someone at Trupanion, they exude wonderful courtesy, support and love over Tuco! Your service level is consistently professional and caring, and I thank you all for this.
Insurer: Trupanion
By:
Review
Great communication and customer service!
Insurer: Trupanion
By:
Helpful.
Helpful. Friendly. Informative
Insurer: Trupanion
By:
I’m pleased to have fast response and to know someone will be hear to help if I’m ever in the need
I’m pleased to have fast response and to know someone will be hear to help if I’m ever in the need
Insurer: Trupanion
By:
Excellent service
Incredible amazing service. At a very difficult moment having to make medical decisions for my sweet Charlie, the service provided was exceptional and took away the heavy financial decisions I needed to make to keep my Charlie alive. They even called both hospitals involved and called me several times with updates on how the insurance will work and what was covered. This would have been extremely difficult if not for your help. Thank you so very much
Insurer: Trupanion
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