Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
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Helpful
Nice to talk to someone who had a lot of patience and answered all of my questions. She took her took her time to answer my questions to make sure I understood her. Thank you!
Insurer: Trupanion
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Great service!
All was handled timely.
Insurer: Trupanion
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Charlie’s mom
Always a quick response and if need be a person to speak with
Insurer: Trupanion
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Trupanion is the Best!
Always flawless, efficient and speedy!!
Insurer: Trupanion
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Awesome!
Always polite, very quick to review and pay claims. I’d never ever have a pet without Trupanion.
Insurer: Trupanion
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Easy to deal with
Always prompt and easy to file claims customer service always helpful
Insurer: Trupanion
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Appreciated the quick turnaround.
Appreciated the quick turnaround. Great customer service!
Insurer: Trupanion
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Best Pet insurance
as always top notch service. Always friendly and helpful and quick with reimbursements.
Insurer: Trupanion
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Excellent experience, as always.
As always, Trupanion was prompt on processing our claim. Whenever we talk to anyone there, the person we get is knowledgeable, reasonable, and friendly and there have bene situations when we were given the benefit of the doubt. Trupanon has always come through for us; they are true blue.
Insurer: Trupanion
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