Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
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Perfect !!
Always quick about reviewing claims and paying the reimbursement.
Insurer: Trupanion
By:
Wonderful, fast and easy claim process
Claim approval and payment was extremely fast and easy. I’m so grateful to Trupanion for giving me one less thing to worry about while my sweet girl is very sick.
Insurer: Trupanion
By:
Osteosarcoma
Everyone has been so compassionate and professional. Claims are reviewed timely.
Insurer: Trupanion
By:
Excellent service every time pm Maggie's claims.
Excellent service every time pm Maggie's claims. Very fast turn around time.
Insurer: Trupanion
By:
Fast and professional
Fast service, as promised.
Insurer: Trupanion
By:
Greatest Dog Insurance!
Friendly staff, very prompt in responding, and claims are done very rapidly.
Insurer: Trupanion
By:
Happy to talk to A human agent.
I called the questions and one of the agents was extremely kind, and he explained everything to me so that I could understand my benefits!!!
Insurer: Trupanion
By:
So excited about my newly acquired peace of mind
It was easy. Madylyn was so patient as wrote everything down and I often asked her to repeat herself so I got everything down correctly. She couldn’t have been more patient and helpful. Great experience and great offerings! Why didn’t I do this years ago?
Insurer: Trupanion
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