Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
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Claims are so easy and reimbursement so fast it is amazing!
Claims are so easy and reimbursement so fast it is amazing!
Insurer: Trupanion
By:
Great service
Customer service is always a pleasure to speak with. Also very fast on handling claims
Insurer: Trupanion
By:
Customer service is excellent premiums very reasonable
Customer service is excellent, premiums very reasonable
Insurer: Trupanion
By:
Easy to submit claims & quick responses from company.
Easy to submit claims & quick responses from company. Very caring people on the phone. Fast payments.
Insurer: Trupanion
By:
employees are always very kind and seem like they enjoy their jibs!
employees are always very kind and seem like they enjoy their jibs!
Insurer: Trupanion
By:
Everything is so easy to do logging in uploading the invoice and explanation and then they keep you up-to-date on the claim status.
Everything is so easy to do, logging in, uploading the invoice and explanation and then they keep you up-to-date on the claim status.
Insurer: Trupanion
By:
Excellent customer service on both calls I have made in the past week.
Excellent customer service on both calls I have made in the past week.
Insurer: Trupanion
By:
Excellent customer service.
Excellent customer service. Very attentive and efficient.
Insurer: Trupanion
By: