Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,058 total


Verified September 13, 2021

Claims are so easy and reimbursement so fast it is amazing!

Claims are so easy and reimbursement so fast it is amazing!

Insurer: Trupanion

By:

Useful
Verified September 13, 2021

Great service

Customer service is always a pleasure to speak with. Also very fast on handling claims

Insurer: Trupanion

By:

Useful
Verified September 13, 2021

Customer service is excellent premiums very reasonable

Customer service is excellent, premiums very reasonable

Insurer: Trupanion

By:

Useful
Verified September 13, 2021

Easy to submit claims & quick responses from company.

Easy to submit claims & quick responses from company. Very caring people on the phone. Fast payments.

Insurer: Trupanion

By:

Useful
Verified September 13, 2021

employees are always very kind and seem like they enjoy their jibs!

employees are always very kind and seem like they enjoy their jibs!

Insurer: Trupanion

By:

Useful
Verified September 13, 2021

Everything is so easy to do logging in uploading the invoice and explanation and then they keep you up-to-date on the claim status.

Everything is so easy to do, logging in, uploading the invoice and explanation and then they keep you up-to-date on the claim status.

Insurer: Trupanion

By:

Useful
Verified September 13, 2021

Excellent customer service on both calls I have made in the past week.

Excellent customer service on both calls I have made in the past week.

Insurer: Trupanion

By:

Useful
Verified September 13, 2021

Excellent customer service.

Excellent customer service. Very attentive and efficient.

Insurer: Trupanion

By:

Useful
Verified September 13, 2021

good customer support

good customer support

Insurer: Trupanion

By:

Useful
Verified September 13, 2021

Good service and very helpful

Good service and very helpful

Insurer: Trupanion

By:

Useful

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