Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
Other Categories
Customer service
Customer service
Insurer: Trupanion
By:
Excellent customer service
Excellent customer service
Insurer: Trupanion
By:
fast efficient accurate information
fast, efficient, accurate information
Insurer: Trupanion
By:
Gabby was very informative !
Gabby was very informative ! She knows a lot about your pets and their coverage needed to care for your pets . Gabby is very helpful and knowledgeable. Gabby truly knows! I highly recommend Trupanion!
Insurer: Trupanion
By:
Benjamin’s Mom
I already recommended Trupanion to many. Excellent experience from the representative I spoke with regarding the accident with my pup to the online database (so easy) to the payouts. Communication response was quick and clear during the entire process.
Insurer: Trupanion
By:
I haven't yet made a claim so I cannot give an opinion the claim process but so far all of my dealings with customer service have been excellent.
I haven't yet made a claim so I cannot give an opinion the claim process, but so far all of my dealings with customer service have been excellent.
Insurer: Trupanion
By:
I love your company
I love your company
Insurer: Trupanion
By:
Information given was extremely helpful.
Information given was extremely helpful. Laura was pleasant and showed me exactly what I had to do for my situation.
Insurer: Trupanion
By: