Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
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Always great help.
Always great help. Meghan is very patient
Insurer: Trupanion
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Always super helpful and friendly
Always super helpful and friendly
Insurer: Trupanion
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Because Chandra was amazing!
Because Chandra was amazing!
Insurer: Trupanion
By:
Call answered in timely manner….
Call answered in timely manner…. Polite, knowledgeable representative answered all my questions and concerns!
Insurer: Trupanion
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I am so happy with Trupanion and the reps.
I am so happy with Trupanion and the reps. Always helpful, supportive and friendly.
Insurer: Trupanion
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I can get pre approved for medical procedures.
I can get pre approved for medical procedures. I can talk to a real person any time I need. The people I have spoken to are knowledgeable and really sound like they care. The claims process is fast and easy
Insurer: Trupanion
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I have always received excellent customer service including assistance with straightening out claims.
I have always received excellent customer service, including assistance with straightening out claims.
Insurer: Trupanion
By:
Knowledgeable staff and quick claim resolution.
Knowledgeable staff and quick claim resolution.
Insurer: Trupanion
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My dealings with all employees of Trupanion have been wonderful.
My dealings with all employees of Trupanion have been wonderful. They are so compassionate and sensitive to his, new news of his brain tumor. Always giving me words of encouraging words and to give him a hug for them. No other insurance does that.
Insurer: Trupanion
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