Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,058 total


Verified October 16, 2021

Excellent service

Excellent service

Insurer: Trupanion

By:

Useful
Verified October 16, 2021

Excellent service and very friendly.

Excellent service and very friendly.

Insurer: Trupanion

By:

Useful
Verified October 16, 2021

Sawyers grace

Expedious payments..excellent staff..i continue to recommend Trupanion to new owners and friendd. I love this company.

Insurer: Trupanion

By:

Useful
Verified October 16, 2021

Dog poor

Have a friend that belongs to trupanion. Said you were great to work with. Mary Beere was great to work with. Explained the Ins. And answered all my questions.

Insurer: Trupanion

By:

Useful
Verified October 16, 2021

It’s always been super easy to use your services.

It’s always been super easy to use your services. You promptly answer questions.

Insurer: Trupanion

By:

Useful
Verified October 16, 2021

Super caring guy.

Super caring guy.

Insurer: Trupanion

By:

Useful
Verified October 16, 2021

Super helpful

Super helpful

Insurer: Trupanion

By:

Useful
Verified October 16, 2021

Exceptional Service

The claims process was easy and the response time was exceptional! Love Trupanion!

Insurer: Trupanion

By:

Useful
Verified October 16, 2021

Hassle Free Claims Experience

Trupanion has been a hassle free claims experience for us. I have recommended Trupanion to anyone asking about pet medical insurance. I will continue to recommend them!

Insurer: Trupanion

By:

Useful
Verified October 16, 2021

Life saving insurance

Trupanion has, and continues to be a phenomenal, life saving company. Extremely smooth process, and I cannot say enough positive things about their employees. I’m constantly recommending them, and tell new dog owners to get Trupanion as soon as they get their dog.

Insurer: Trupanion

By:

Useful

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