Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,058 total


Verified November 05, 2021

Sent in my bills and they reviewed them. They sent me what was covered. Very satisfied.

Very satisfied. Someone always was there to answer any questions. They reviewed my claim and responded quickly.

Insurer: Trupanion

By: Carmen

Useful
Verified November 05, 2021

Great Customer Service and Attention to Detail!

Great Customer Service and Attention to Detail!

Insurer: Trupanion

By:

Useful
Verified November 05, 2021

Thank you

Great experience.

Insurer: Trupanion

By:

Useful
Verified November 05, 2021

great service

great service

Insurer: Trupanion

By:

Useful
Verified November 05, 2021

Great service

Great service

Insurer: Trupanion

By:

Useful
Verified November 05, 2021

All information I needed I received fast and nice way

All information I needed I received fast and nice way

Insurer: Trupanion Canada

By:

Useful
Verified November 05, 2021

Because I am always treated with care kindness and helpful friendly associates.

Because I am always treated with care, kindness and helpful friendly associates.

Insurer: Trupanion Canada

By:

Useful
Verified November 05, 2021

Customer service is always great and timely!

Customer service is always great and timely!

Insurer: Trupanion Canada

By:

Useful
Verified November 05, 2021

I love trupanion they are always so easy to deal with and extremely helpful and this time was was no different.

I love trupanion, they are always so easy to deal with and extremely helpful and this time was was no different. Thank you!

Insurer: Trupanion Canada

By:

Useful
Verified November 05, 2021

Amazing Experience

The customer service I received was amazing. She was friendly and helpful. And the referral I got from a colleague at work said that trupanion is amazing

Insurer: Trupanion Canada

By:

Useful

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