Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
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The best pet insurance, no contest!
Always great service!
Insurer: Trupanion Canada
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Excellent Service
Excellent service from Tan Pham in Seattle. Great incentives. Professional, efficient and a pleasure to work with.
Insurer: Trupanion Canada
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Great coverage simple to use wonderful support.
Great coverage, simple to use, wonderful support.
Insurer: Trupanion Canada
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I have had nothing but good experiences dealing with Trupanion as opposed to other pet ins companies.
I have had nothing but good experiences dealing with Trupanion as opposed to other pet ins companies.
Insurer: Trupanion Canada
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So Pleased
Trupanion, you are amazing and we always ALWAYS have you represent our pets. Your kindness and compassion are second to none; you were so empathetic when we had our dog put to sleep. Trupanion has real human beings who have real feelings and similar experiences to share…you are all lovely!
Insurer: Trupanion Canada
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Actually I should have waited until I see how you process my first claim.
Actually, I should have waited until I see how you process my first claim. I 'm giving this score based on the conversation with your staff.
Insurer: Trupanion
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Excellent care
Always prompt, easy to work with. Thank you!
Insurer: Trupanion
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Because the person I talk to was so helpful.
Because the person I talk to was so helpful.
Insurer: Trupanion
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