Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,058 total


Verified November 07, 2021

Trupanion enrollment

Simple and easy enrollment with agent.

Insurer: Trupanion Canada

By:

Useful
Verified November 07, 2021

Because the associate was helpful with what I needed.

Because the associate was helpful with what I needed.

Insurer: Trupanion

By:

Useful
Verified November 07, 2021

Thanks Trupanion

Ease of signup process, clarity of information about coverage and policy details.

Insurer: Trupanion

By:

Useful
Verified November 07, 2021

Ver satisfied

Easy sign up process, allowed me too go and forth steps to make sure I was comfortable...positive experience.

Insurer: Trupanion

By:

Useful
Verified November 07, 2021

You must get Trupanion.

Easy, informative, polite, personable.

Insurer: Trupanion

By:

Useful
Verified November 07, 2021

Happy Customer

Everything gets done so fast and everyone is so helpful

Insurer: Trupanion

By:

Useful
Verified November 07, 2021

Fabulous customer service from Asher.

Fabulous customer service from Asher.

Insurer: Trupanion

By:

Useful
Verified November 07, 2021

Highly recommend. Worth every penny.

It was very prompt! Great communications!

Insurer: Trupanion

By:

Useful
Verified November 07, 2021

Trupanion is worth every cent!!!!

Our pet spent the night at the animal hospital and our whopping bill of over $3000 was 90% covered. This insurance is worth every penny!! The customer is great and all paperwork was processed in a timely manner. Great communication too! Thank you Trupanion!!!

Insurer: Trupanion

By:

Useful
Verified November 07, 2021

Great customer service!

Quick easy and efficient. Very easy to understand.

Insurer: Trupanion

By:

Useful

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