Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
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Helpful and pleasant.
Helpful and pleasant. A rare find these days!
Insurer: Trupanion
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Trupanion rocks !
Always prompt with payments
Insurer: Trupanion Canada
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Claims are easy to do.
Always quick and easy! Thank you Trupanion!
Insurer: Trupanion Canada
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Each time I have needed help with my account your staff helped each time with no problems.
Each time I have needed help with my account your staff helped each time with no problems.
Insurer: Trupanion Canada
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Review for signing up for the insurance
Everything was made clear and easy to understand. Representative was courteous .
Insurer: Trupanion Canada
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Excellent service and very professional.
Excellent service and very professional.
Insurer: Trupanion Canada
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Great customer service
Great customer service
Insurer: Trupanion Canada
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Great service when I signed up Don’t know much more as have just started coverage But in past service was quick & easy
Great service when I signed up Don’t know much more as have just started coverage But in past service was quick & easy
Insurer: Trupanion Canada
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Trupanion has always been there for our dog Brandi whenever she's been sick and in need of medical help.
Trupanion has always been there for our dog Brandi whenever she's been sick and in need of medical help. The staff has always been very quick when there's a medical emergency where the vets have had to work quickly to save her life.
Insurer: Trupanion Canada
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Knowledgeable and quick… thats Trupanion
Trupanion is always quick and knowledgeable about the claims being sent and payment to the Vet clinic.
Insurer: Trupanion Canada
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