Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
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I have had to call Trupanion Customer Care twice in two days and both times I was met with an unbelievable level of knowledge understanding and care which makes dealing with pet health issues so much more bearable- it's nice to know I have TP in my corner
I have had to call Trupanion Customer Care twice in two days, and both times I was met with an unbelievable level of knowledge, understanding, and care, which makes dealing with pet health issues so much more bearable - it's really nice to know I have Trupanion in my corner.
Insurer: Trupanion
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Honest and kind customer service.
Honest and kind customer service.
Insurer: Trupanion
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Great experience!
Great experience! Staff at LSAH submitted the claim automatically! I forgot about it!
Insurer: Trupanion
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Having pet insurance gives me peace of mind.
Having pet insurance gives me peace of mind. I made my first claim yesterday. My questions were answered, and I was pleased the process was so easy.
Insurer: Trupanion
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Helped us a lot in a time of need
Helped us a lot in a time of need
Insurer: Trupanion
By:
Deductibles are fairly expensive but the customer service is really prompt and helpful
Deductibles are fairly expensive, but the customer service is really prompt and helpful
Insurer: Trupanion Canada
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Excellent service
Excellent service
Insurer: Trupanion Canada
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Excellent service.
Excellent service. Very responsive. Focus on solving my question. Pleasant to deal with
Insurer: Trupanion Canada
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Had great experience
Had great experience
Insurer: Trupanion Canada
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I always feel very welcome and make me feel like no question is a stupid on
I always feel very welcome and make me feel like no question is a stupid on
Insurer: Trupanion Canada
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