Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Great enthusiasm and willingness to help
Great enthusiasm and willingness to help
Insurer: Trupanion
By:
Great experience as always!
Great experience as always!
Insurer: Trupanion
By:
Claim procedure seems to be overloaded.
Had trouble processing claims e-mailed from our Vet, switched over to Direct Deposit and still waiting for a claim that was supposed to be processed first but a second one came first !
Insurer: Trupanion
By:
Customer service
Customer service
Insurer: Trupanion Canada
By:
Fast efficient service
Fast, efficient service
Insurer: Trupanion Canada
By:
Great customer service and easy claim experiences
Great customer service and easy claim experiences
Insurer: Trupanion Canada
By:
I always recommend Trupanion.
I always recommend Trupanion. I have never had any issues accessing my pets insurance and the claims process is super easy.
Insurer: Trupanion Canada
By:
it was a relatively easy process information was made available and person I reached out to at Trupanion was very informative
it was a relatively easy process, information was made available, and person I reached out to at Trupanion was very informative
Insurer: Trupanion Canada
By:
Glad Trupanion Was There When Needed
It was a very stressful time, with emergency surgery required for Penny. I greatly appreciate the prompt response Trupanion provided, in dealing with the costs associated with her care and recovery.
Insurer: Trupanion Canada
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