Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,038 total


Verified November 20, 2021

great service

great service

Insurer: Trupanion

By:

Useful
Verified November 20, 2021

Great service responsive staff !

Great service, responsive staff !

Insurer: Trupanion

By:

Useful
Verified November 20, 2021

great prompt service and simple easy to understand policy

great, prompt service, and simple easy to understand policy

Insurer: Trupanion

By:

Useful
Verified November 20, 2021

Always there with friendly staff to help

Always there with friendly staff to help

Insurer: Trupanion Canada

By:

Useful
Verified November 20, 2021

Always very kind and helpful

Always very kind and helpful

Insurer: Trupanion Canada

By:

Useful
Verified November 20, 2021

Best Ever Service

Fast and easy ….

Insurer: Trupanion Canada

By:

Useful
Verified November 20, 2021

Quick response

Quick response

Insurer: Trupanion Canada

By:

Useful
Verified November 20, 2021

Easy enrollment, knowledgeable staff.

Simple, easy to use site. Friendly, knowledgeable staff who activated our breeder trial and also a question via email was answered promptly.

Insurer: Trupanion Canada

By:

Useful
Verified November 20, 2021

Trupanion and its representatives have always been quick to respond helpful understanding and kind during difficult times.

Trupanion and its representatives have always been quick to respond, helpful, understanding, and kind during difficult times.

Insurer: Trupanion Canada

By:

Useful
Verified November 20, 2021

Thank You Trupanion

You are the best. Can’t say enough about how good it feels to know that you are there when we have a sick pet …

Insurer: Trupanion Canada

By:

Useful

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