Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Excellent help and answer all questions
The guy I spoke with was very kind and helpful
Insurer: Trupanion Canada
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I recommend Tupanion!
I had a great experience over the telephone. She was very knowledgeable, answered all my questions and gave me all the information I needed.
Insurer: Trupanion Canada
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Rebecca was amazing!
Rebecca was amazing! Helped with exactly what I needed and was very personable. Extremely great service!!
Insurer: Trupanion Canada
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Pain free insurance
Very accessible and timely- very easy to deal with
Insurer: Trupanion Canada
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Trupanion has helped us immensely.Thanks
We have had a very stressful few months, dealing with our beloved cat’s health issues, which appeared very suddenly. Vets are extremely busy, with the Pandemic Pet surge, plus vets of course need to practice extremely safe practices; I cannot say enough good things about our doctors at VCA Cats Only Hospital. They and their staff have been beyond wonderful in their care and concern for our little cat ??. Having Trupanion insurance has helped us immensely through a very stressful and trying time. Thanks Trupanion!
Insurer: Trupanion Canada
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Alana was fantastic.
Alana was fantastic. Friendly and effective.
Insurer: Trupanion
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Easy submission and fast reimbursement
Claims are very easy to submit and reimbursement is fast.
Insurer: Trupanion
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