Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Best decision I ever made!!
I actually tell everyone I know about trupanion. I wish my human health insurance was as good as my pet health insurance is! Thank you!!
Insurer: Trupanion
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Super staff at Trupanion
Easy and fast. Staff are courteous.
Insurer: Trupanion Canada
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Great Service
Every experience has been easy. I am so happy with the insurance for my dog. It has taken away so much stress not having to worry about bills with my dog’s illness.
Insurer: Trupanion Canada
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Great assistance.
Great assistance. Quick response! Job well done. Hopefully, it will be the same in the future. Thank you trupanion.
Insurer: Trupanion Canada
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Save on unexpected pet fees. Your pet and bank account will Thank you
Only issue I had was trying to create an account last night. I did chate with a young lady who was very nice, I am sorry I don't remember her name at the top of my head. Did start with a B is all I know. She followed up with IT and I was able to sign up today.
Insurer: Trupanion Canada
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They were supposed to send me pdf forms to fill out and two days later still haven’t received it in email.
They were supposed to send me pdf forms to fill out and two days later still haven’t received it in email.
Insurer: Trupanion Canada
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Trupanion has always been very good with me and if there is ever a problem that I have they help work it out.
Trupanion has always been very good with me and if there is ever a problem that I have they help work it out. I thank them very much.
Insurer: Trupanion Canada
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Stress free
With the worry of dealing with a sick pup, they were easy to access! They got back to me quickly! I am glad we have trupanion to help with the cost of making my Ruby better!
Insurer: Trupanion Canada
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Slight wait
You're usually very quick with your replies. I am still waiting on my my most recent claim submission.
Insurer: Trupanion Canada
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