Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Great service always
Great service always
Insurer: Trupanion
By:
Helpful and courteous
Helpful and courteous
Insurer: Trupanion
By:
Always easy excellent service.
Always easy excellent service. Premiums even went down this year! Keep up the good work.
Insurer: Trupanion Canada
By:
As always everyone is so very kind it is so stressful worrying about our best friends and it just means so much to be able To speak to someone so kind and understanding!
As always everyone is so very kind it is so stressful worrying about our best friends and it just means so much to be able To speak to someone so kind and understanding!
Insurer: Trupanion Canada
By:
everything was easy and people on the phone pleasant and helpful
everything was easy and people on the phone pleasant and helpful
Insurer: Trupanion Canada
By:
excellent service
excellent service
Insurer: Trupanion Canada
By:
Great company !!!
Fast easy and agents (when needed) are very helpful
Insurer: Trupanion Canada
By:
Fast and Friendly Service
Fast, friendly service.
Insurer: Trupanion Canada
By:
Pet Mom
I never had to make a claim for my dog until he was very sick and diagnosed with cancer at the age of 13. Trupanion made such a sad and horrible time a little bit easier. They were responsive and I had cheques for each of my claims within a matter of days. I will definitely choose Trupanion again when I get my next dog.
Insurer: Trupanion Canada
By:
I was very satisfied with the response to my question regarding Trupanion covering half the cost of my puppy’s special diet for two months.
I was very satisfied with the response to my question regarding Trupanion covering half the cost of my puppy’s special diet for two months.
Insurer: Trupanion Canada
By: