Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
Other Categories
Extremely helpful
The lady on the phone was very helpful and got everything done right away
Insurer: Trupanion Canada
By:
I always get a prompt answer to my questions and I know you will always reply.
I always get a prompt answer to my questions and I know you will always reply.
Insurer: Trupanion
By:
Greatful and Thankful
I am Greatful and Thankful for Trupanion Our English Bulldog Tank has severe allergy and skin issues that require expensive Vet visits snd medications. Our claims are processed quickly and were reimbursed promptly. The Customer Service is the Best too. Its so nice they always answer the phone and assist you immediately. I couldn’t care for Tank without this wonderful support. Every Pet owner should invest in Trupanion. Warmest Regards, The Brooks’s (Tanks Parents)
Insurer: Trupanion
By:
Lexi
Friendly and informative call
Insurer: Trupanion Canada
By:
I felt that the information I received was clear.
I felt that the information I received was clear.
Insurer: Trupanion Canada
By:
Iove all the people I have felt with so far.
Iove all the people I have felt with so far. I love the feeling of safety for our pup.
Insurer: Trupanion Canada
By:
prompt & good service; easy to talk to
prompt & good service; easy to talk to
Insurer: Trupanion Canada
By:
Service is always second to none.
Service is always second to none. Staff is always very curtious and helpful. Always friendly.
Insurer: Trupanion Canada
By:
They have been so prompt depositing my claims.
They have been so prompt depositing my claims. Any rep ive talked to has been soooo nice and helpful.
Insurer: Trupanion Canada
By:
They were great to talk too.
They were great to talk too....very friendly and kind
Insurer: Trupanion Canada
By: